About Better-Networks

Better-Networks is a growing business dedicated to internet sales of the latest products in scrapbooking and crafts. Our goal is to provide good value and competitive pricing on top products for scrapbooking, card making, and related craft items. Occasionally we find unique products that we feel that our customers will also find interesting. We are located in Utah which gives us prime access to many scrapbooking companies and top designers. Please contact us if you have suggestions or questions about your order: sales@better-networks.com

Our goal is to provide fair and timely customer support. If you are unhappy with a product for any reason please contact us so we can arrange for a replacement, refund, or other appropriate resolution. We are in business to stay in business and will work with our customers to find an equitable solution in the event of a problem. Please note, we do have a grace period of 14 days to make corrections and resolutions to problems with your orders. Please contact us if you have suggestions or questions about your order.

For all Provo Craft and Silhouette products, we will replace items that arrive damaged. As an authorized dealer for the manufacturers, items purchased through us are fully covered by the manufacturer warranty through Provo Craft, Silhouette America and others whom we represent.  Warranty questions can be answered by email or calling 1-877-783-1930.   A restocking fee of up to 15% + the cost of the original shipping is applied to all returned merchandise not related to damage, or warranty, and buyer is responsible for any return shipping costs. Only new unopened items can be returned, Cricut and other software is non returnable. 

If you would like to return an item please contact sales@better-networks.com

Phone: (US) 877-783-1930,  International (801)783-1930 

Hours of operation: M-F 7:00 am- 3:00 pm MST, Utah, USA.

Occasionally we find unique products that we feel that our customers will also find interesting. We are located in Utah which gives us prime access to many scrapbooking companies and top designers.

Please contact us if you have suggestions or questions about your order: sales@better-networks.com

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Wholesale Account Inquiries

In addition to our retail business, we are a wholesaler for scrapbook adhesives, machines and tools.

We offer scrapbook supplies for large quantity buyers and scrapbook stores at a very affordable price.  Retail accounts are welcomed!

Minimum wholesale order for adhesives and paper products is $300.00
Minimum wholesale order for everything else is $500.00

Please drop us an email at sales@scrapbookdistributors.com with the following information for a wholesale quotation:

Your Tax ID and State of incorporation
Your physical and billing address
Part Number and quantity of items you are interested in purchasing
Method of Shipping: Freight, Priority, Ground.

We sell only to retailers for wholesale pricing.  We carry the following brands of adhesives:

3L  (Scrapbook Adhesives)
Glue Arts
EK Success
Glue Dots
Xyron
Herma
Sticker-Sticker
Tombow
Therm O Web
3M
Sakura
Sailor
UHU
American Adhesives
Un-Du
CARL
Beacon Adhesives
Fiskars
Adhesive Tech
Wackytac
JudiKins
Kokuyo

  
We also carry the following Scrapbook manufacturer brands:

Provo Craft
Quickutz
Xyron
Basic Grey
My Minds Eye
Cosmo Cricket

Please contact us directly at ak@scrapbookdistributors.com or (877)783-1930 for more information on wholesale accounts. 

Thank You,

Better Networks Management
(877)783-1930
ak@better-networks.com

Shipping:

We only ship to your address on Paypal/Google or your credit card record. Your purchase will be shipped faster when you use PayPal with confirmed shipping address. We ship USPS priority, Parcel and FedEx Ground. Item(s) are shipped within 2 business days of receipt of payment. Feel free to ask questions!

We ship Internationally via US Postal Service (Economy, Standard, and Priority Mail options) and also FedEx International (International Economy Service).

Economy Shipping typical delivery between 14-28 business days.
Standard Shipping typical delivery between 7-14 business days.
Expedited Shipping typical delivery within 7-10 business days.

Custom delays do happen throughout the year and especially around holidays. Better Networks and Neptune Enterprise has no knowledge of how long a package will take to process through customs, please plan your purchase accordingly with enough time for a potential delay in customs.
For international transactions, we are not allowed to collect tariffs, duties, or customs fees which are specific to your country. (Buyers are responsible for paying ANY ADDITIONAL fees as required your country.)

We are not able to mark an item as a gift on a customs form, as a way to avoid certain duties, tariffs, or customs fees. U.S. law prohibits submitting false or misleading customs information.

Attention International Buyers:

We will ship international orders by USPS only. We only accept Paypal.

Thank you for your understanding!!

Customer Service, Returns & Cancellation Policy:

Our goal is to provide fair and timely customer support. If you are unhappy with a product for any reason please contact us so we can arrange for a replacement, refund, or other appropriate resolution. We are in business to stay in business and will work with our customers to find an equitable solution in the event of a problem.  We hope your purchase from Better Networks (Neptune Enterprise) will be delightful and hassle free. If you have a question, please feel free to contact us.

Please note, we do have a grace period of 14 days to make corrections and resolutions to problems with your orders. If you place an order and change your mind, you can cancel the order within 24 hours of placing the order. All orders are processed within 2 business days. Please contact us if you have suggestions or questions about your order.

For all Provo Craft products, we will replace items that arrive damaged. As a Cricut Authorized dealer items purchased through us are fully covered by the manufacturer warranty through Provo Craft, warranty questions can be answered by calling 1-877-7cricut. A restocking fee of up to 15% + the cost of the original shipping is applied to all returned merchandise not related to damage, or warranty, and buyer is responsible for any return shipping costs. Only new unopened items can be returned, Cricut software is non returnable. If you would like to return an item please contact sales@better-networks.com

Phone: (Toll Free US) 877-783-1930

International (801)783-1930

Hours of operation: M-F 7:00 am- 3:00 pm MST, Utah, USA






Better-Networks
Neptune Enterprise
733 North King Street
Suite 264
Layton, UT US